Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 561-845-6565 or make an appointment online!
Know Your Rights
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Reviews and comments from our satisfied customers
This is a top tier shop. They accurately diagnose issues and fix them the first time.
The service is always good here for a decent price!
Very honest and reasonably priced
Great mechanics do great work
Always good dependable service at a fair price. Very experienced staff and always able to handle any repairs no matter how difficult they seem to be. I recommend all my friends and family to Munsons Auto Repair.
Phenomenal honest service. I have never once felt that I am being sold on a service that my vehicle did not need. I would highly highly recommend bringing your vehicle to Munsons for all of your automotive repair needs.